Old 04-25-2008, 04:20 AM Offline   #1 (permalink)



 
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Default Dell: Decent Customer Service Is Going To Cost Extra

Would you like to contact the same "dedicated" team of customer service reps every time you call? Would you like those reps to be "empowered to address a comprehensive range of issues?" Would you like those reps to be "based in North America?" All this can be yours, if you're willing to pay extra for it.

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